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The Hour Glass

LUXURY RETAIL / REGIONAL PAID MEDIA

Regional paid media for The Hour Glass

Regional paid media for The Hour Glass

Regional paid media for The Hour Glass

PHAR Focus managed Meta and Google campaigns for The Hour Glass across its regional retail business. The work focused on high-net-worth and luxury-intent audiences, supported by rebuilt campaign structures and conversion measurement.

PHAR Focus managed Meta and Google campaigns for The Hour Glass across its regional retail business. The work focused on high-net-worth and luxury-intent audiences, supported by rebuilt campaign structures and conversion measurement.

Interior of The Hour Glass Takashimaya S.C. boutique in Singapore

REGIONAL REMIT

Regional

Regional

paid media for a luxury watch retailer

COMPARISON PERIOD

12 months

12 months

compared with the preceding 12 months

RESULT SCOPE

SG + MY

SG + MY

Meta portfolio comparisons

THE ASSIGNMENT / 01

Reaching luxury audiences across markets

Reaching luxury audiences across markets

Reaching luxury audiences across markets

AWARENESS AND CONSIDERATION

A clearer basis for campaign decisions

A clearer basis for campaign decisions

The Hour Glass wanted to build awareness and consideration among high-net-worth audiences while maintaining its premium positioning. The brief covered a regional retail business with multiple watch brands.

Fragmented tracking and incomplete conversion signals limited the information available for optimisation. PHAR addressed those gaps alongside the campaign structures, so activity could be assessed beyond clicks.

PHAR’S CONTRIBUTION / 02

Measurement and campaign delivery

Measurement and campaign delivery

Measurement and campaign delivery

PHAR rebuilt the measurement and campaign foundation across markets, then developed audience targeting and optimised activity across Meta and Google.

MEASUREMENT

Conversion signals

PHAR addressed incomplete conversion signals and fragmented tracking. This work gave campaign optimisation a broader basis than click activity alone.

AUDIENCES

Luxury intent

The team focused audience selection on high-net-worth and luxury-intent consumers, reflecting the retailer’s awareness and consideration objectives.

CAMPAIGN OPTIMISATION

Bidding and creative

The campaign approach included value-based bidding and creative optimisation across Meta and Google, with premium reach and engagement as its objectives.

Interior of MB&F LAB at Raffles Hotel Arcade in Singapore

BRAND CONTEXT / 03

Media within a luxury retail setting

Media within a luxury retail setting

Media within a luxury retail setting

The retailer’s premium positioning shaped the brief. Audience selection and creative optimisation needed to support awareness and consideration in that context. The photographs show The Hour Glass’s retail environment.

Retail imagery: The Hour Glass official website.

MATCHED-PERIOD RESULTS / 04

Lower cost per landing-page view on Meta

Lower cost per landing-page view on Meta

Lower cost per landing-page view on Meta

Singapore and Malaysia recorded lower costs per Meta-reported landing-page view from September 2025 to August 2026, compared with September 2024 to August 2025. These figures describe website-traffic efficiency across each account portfolio.

SINGAPORE / META PORTFOLIO

37%

37%

37%

lower cost per landing-page view

September 2025 to August 2026, compared with September 2024 to August 2025.

MALAYSIA / META PORTFOLIO

36%

36%

36%

lower cost per landing-page view

September 2025 to August 2026, compared with September 2024 to August 2025.

MEASUREMENT NOTE

Cost per landing-page view was calculated from each account’s total spend and total Meta-reported landing-page views for the period. Campaign and objective mix changed between periods, so this is a directional portfolio comparison. It does not establish sales, revenue, unique customers or uplift caused by PHAR. Thailand, Google Ads and Hublot-labelled accounts are excluded because tracking continuity, coverage or account scope could not be established consistently.

RELATED SERVICE

Read how PHAR defines conversions, investigates reporting differences and uses campaign data to support budget decisions.

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Phar Focus

Managed by PHAR Partnerships, PHAR Focus is a specialised digital media buying division helping advertisers deliver performance-driven digital campaigns

Speak to our experts and book a strategy call today.

Phar Focus, Digital Agency in APAC

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PHAR Focus is the digital media buying division of PHAR Partnerships, a Google Partner.

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Phar Focus

Managed by PHAR Partnerships, PHAR Focus is a specialised digital media buying division helping advertisers deliver performance-driven digital campaigns

Speak to our experts and book a strategy call today.

Phar Focus, Digital Agency in APAC

Google Partner badge for PHAR Partnerships

PHAR Focus is the digital media buying division of PHAR Partnerships, a Google Partner.

Meta Certified Media Buying Professional badge; verify credential (opens in a new tab)

Meta-certified media buying expertise within our team

· Verify credential

Phar Focus

Managed by PHAR Partnerships, PHAR Focus is a specialised digital media buying division helping advertisers deliver performance-driven digital campaigns

Speak to our experts and book a strategy call today.

Phar Focus, Digital Agency in APAC

Google Partner badge for PHAR Partnerships

PHAR Focus is the digital media buying division of PHAR Partnerships, a Google Partner.

Meta Certified Media Buying Professional badge; verify credential (opens in a new tab)

Meta-certified media buying expertise within our team

· Verify credential